Privacy policy
Effective Date: 10 April 2026
This Privacy Policy describes how RAMVILAS FOOD PRIVATE LIMITED (“Company”, “we”, “our”, “us”) collects, uses, and protects your information when you visit or make a purchase from www.oramsalt.com (“Website”).
PAN: AAOCR1143E
Entity Type: Private Limited Company
By using this Website, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
a) Personal Information
When you place an order or interact with us, we may collect:
Full name
Phone number
Email address
Shipping and billing address
b) Transaction Information
Order details
Payment status
Purchase history
Note: We do not store your card or payment details. Payments are processed securely via third-party gateways.
c) Device & Usage Information
IP address
Browser type
Device information
Pages visited and time spent on the Website
This helps us improve user experience and website performance.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process and fulfill your orders
Provide order updates and customer support
Improve our Website and services
Send important communication related to your order
Share promotional offers (only if you opt-in)
3. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share your data with:
Payment gateway providers
Delivery and logistics partners
Technology and analytics service providers
Government or legal authorities if required by law
4. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security.
5. COOKIES
Our Website uses cookies to:
Enhance user experience
Analyze website traffic
Improve performance
You can choose to disable cookies through your browser settings.
6. YOUR RIGHTS
You have the right to:
Access your personal data
Request correction or update of your data
Request deletion of your data
To make a request, contact us at:
Email: care@oramsalt.com
7. DATA RETENTION
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
8. THIRD-PARTY LINKS
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
9. CHILDREN’S PRIVACY
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
11. CONTACT INFORMATION
For any privacy-related queries:
Email: care@oramsalt.com
WhatsApp: +919940502948
12. GRIEVANCE OFFICER
As per applicable Indian laws:
Name: Ramachandran P, Director
Email: grievance@oramsalt.com